Shipping & Returns
DELIVERY TIME & COST
We Offer a selection of worldwide shipping methods for you,which can you choose in your favor during the order process.
|Flate Shipping||United States, Canada||9 - 15||$0|
|United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||9 - 17|
|Brazil, Russia, Italy, Argentina, Chile, Mexico||13 - 30|
|All Other Countries||10 - 25|
|Russia, Brazil||10 - 25|
|Latin America (excluding Brazil)||7 - 15|
|All Other Countries||5 - 8|
|Worldwide (excluding Russia and Brazil)||7 - 15||$15|
*NOTE:Due to longer customs clearance times, Standard Shipping times may be extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.
Shipping Time = Order Processing Time + Estimated Delivery time.
- Order Processing Time:Before we can dispatch your purchases, we may need to confirm your Payment. We will do our best to keep delays to a minimum and aim to process and dispatch all orders within 24 hours, or 48 hours during sale periods.Occasionally however, we may be waiting for shipments from our designer suppliers.
- Estimated Delivery time: is to be used as an approximated guideline only and commence from the date of dispatch. Our delivery time starts from the moment an order is accepted and includes a 48 hour period where your items will be processed and dispatched by our warehouse.
*NOTE: Due to customs clearance times, Shipping times may be extended to 15-30 days.We work closely with our shipping partner to minimize the potential impact of custom delays on our international customer
TRACKING YOUR ORDERS
Once your purchases are on their way to you, we'll send you a Track No. with a link,on which you can track your packages.
※ In case of delivery mistake / defective product ※
After confirming the stock, we will arrange replacement parts.
If the product is difficult to prepare, the product price will be refunded.
※For customer's convenience *
If you wish to exchange for reasons such as image difference, size difference, etc.,
After confirming the stock, we will accept only the size and color exchange within the product.
※ Exchanges with other products are not accepted at the same price. Please be forewarned.
※ For customer's convenience *
If you wish to return the product due to image difference, size difference, order mistake, etc.
It will be refunded after offsetting the following costs. Please acknowledge it beforehand.
・ Round-trip postage
・ Transfer fee or cash on delivery fee
【The following items will not be returned or exchanged in any case.】
・ Products that have passed 15 days after delivery
・ Products with product tags removed
・ Products that have been used or have evidence of it
・ Products with fragrances such as perfume and cigarettes attached to customers
・ Products that are scratched or soiled by customers
・ Products returned to us without prior contact
・ Sale products, bargains, etc.